CARDHOLDER FAQ

  • No monthly fees
  • No Top Up fees at a participating Bread4Scrap dealers
  • Home Office compliant payments
WHAT IS A PREPAID CARD?

The Bread Prepaid Mastercard® Card looks and feels like a debit or credit card, but like a PAYG phone, it needs to be loaded with funds before they can be spent. There is no credit involved and it is not linked to your bank account.

WHERE CAN I HAVE IT LOADED?

Any participating Bread4Scrap dealer can load your card when they pay you for your scrap. You can have up to £75,000 loaded per year onto a single card and hold up to £5000 at any single time.

HOW SOON ARE THE FUNDS AVAILABLE?

Immediately. We send you a text every time your card is loaded. There is a limit of £1000 (Max £300 per transaction) from an ATM per day but other than that you can spend up to the available balance on the card. When you first get your card, the card and PIN are contained in a secure package, so no one else can have access to it.

I'VE LOST MY CARD - WHAT DO I DO?

If you have lost your card you must contact us immediately on +44 20 3475 5351 to report it.

CAN I CHANGE THE PIN?

Yes you can. Most high street ATM providers will be able to do this for you. Please make sure you don’t disclose the PIN to anyone else. To retrieve a forgotten PIN, please call +44 20 3475 5351 and follow the automated prompts.

DOES IT COST ME ANYTHING?

There are some nominal fees for the convenience of using your card. A full list may be found here

CAN I CHECK MY BALANCE?

Your balance is sent to you via SMS every time your card is topped up, but you can also call us on +44 20 3475 5351 to check your balance or text the word ‘BALANCE’ followed by the 9 digit number at the bottom of your card on the front to +44 7458 930138.

WHERE CAN I SPEND THE FUNDS?

Anywhere that accepts Mastercard® cards, that’s over 35 million locations worldwide. Please note, some Link machines and Co-Op ATM machines do not accept Mastercard, so your card will not work in these locations.

RETRIEVE YOUR PIN, CHECK YOUR BALANCE, AND MORE

For security reasons, our customer service advisors cannot retrieve your PIN.

Please call our automated line below. You can also use this number to check your balance, recent transactions, and more.

Contact the Bread4Scrap customer service team: 

© 2006 - 2020 B4B Payments. Bread4Scrap is operated by B4B Payments. B4B Payments is authorised by the Financial Conduct Authority to conduct electronic money service activities under the Electronic Money Regulations 2011 (Ref: 930619). All communications should be sent to PO Box 76256, London, SW1P 9NU. 

B4B Payments is a Mastercard Principal Member. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.